Gwynne Shotwell

Gwynne Shotwell

November 16, 2022

President & COO / SpaceX

On November 16 Gwynne Shotwell spoke privately to Club members and guests about the value of failure as a leadership and learning tool, how she sees “multi-planetary” life and the environmental impact of the Starship reusable rocket.

GWYNNE SHOTWELL

SPEAKER

President & COO / SpaceX

As President and COO of SpaceX, Gwynne Shotwell is responsible for day-to-day operations and managing all customer and strategic relations to support company growth. She joined SpaceX in 2002 as Vice President of Business Development and built the Falcon vehicle family manifest to approximately 170 launches, representing more than $20 billion in business. Shotwell is a member of the SpaceX Board of Directors.

Prior to joining SpaceX, Shotwell spent more than 10 years at the Aerospace Corporation, holding positions in Space Systems Engineering, Technology and Project Management. She was promoted to the role of Chief Engineer of an MLV-class satellite program, managed a landmark study for the Federal Aviation Administration on commercial space transportation, and completed an extensive analysis of space policy for NASA’s future investment in space transportation.

In addition to being included on Time’s 100 Most Influential People of 2020, Shotwell was awarded the 2020 Von Karmen Wings award. In 2018 Shotwell was named the Satellite Executive of the Year and she was awarded the AIAA Goddard Astronautics Awards as well as the American Society of Mechanical Engineers Ralph Coats Roe Medal.  Fortune Magazine placed Shotwell at #42 on their list of the World’s 50 Greatest Leaders in 2018 and Forbes named her #55 on their list of Power Women in 2019. Gwynne was inducted into the National Academy of Engineering in 2020 and in 2019 was appointed to the National Space Council Users’ Advisory Group. In 2014, Shotwell was appointed to the United States Export Import Bank’s Advisory Committee and the Federal Aviation Administration’s Management Advisory Council. Shotwell was elected to the honorable grade of Fellow with the American Institute of Aeronautics and Astronautics.

Through leadership in both corporate and external science, technology, engineering and math (STEM) programs, Shotwell has helped raise over $1.8 million for STEM programs reaching thousands of students nationwide.

Shotwell received, with honors, her bachelor’s and master’s degrees from Northwestern University in Mechanical Engineering and Applied Mathematics, and serves on their Board. She has authored dozens of papers on a variety of space related subjects.


Michelle B. Larson, PhD

MODERATOR

President & CEO / The Adler Planetarium

Michelle Larson is the President and Chief Executive Officer of the Adler Planetarium, a position she has held since 2013. Dr. Larson’s professional passion is to welcome everyone into the journey of discovery through science engagement and to help leaders of mission-driven organizations leverage their hidden strengths.

Dr. Larson oversees a 21st century space science center that includes the institution’s landmark museum and observatory complex; one of the world’s leading collections documenting the history of astronomical science; and an award-winning digital platform that engages millions of people around the globe. Annually, more than 500,000 people visit the Adler on the shore of Lake Michigan, making it one of Chicago’s leading attractions.
Since Michelle joined the Adler Planetarium, the team has found new and innovative ways to meet people wherever they are and welcome them into the scientific community. The museum has expanded astronomy programming and partnerships in neighborhoods across Chicago; developed online experiences that engage people around the world through virtual field trips, sky observing hangouts, and even a space comedy show; and the Adler remains home to Earth’s largest platform for citizen science, the Zooniverse—an online tool that connects researchers with millions of volunteers around the globe.

Michelle is a leader with long range vision, near term focus, and the operational discipline to keep an organization moving forward. She works collaboratively with the Board and staff to rethink all aspects of the non-profit business model and develop sustainable practices that enable mission-driven organizations to realize their full potential.

Michelle earned her PhD in physics from Montana State University, and enjoys making connections with people through science in everyday life. Don’t be surprised if you end up speaking with her about rising cells of cream in your coffee, or protecting dark skies with responsible lighting choices. She also enjoys sharing the more spectacular objects of the night sky with the public through her telescope. A favorite highlight was when a young child exclaimed, “Wow! Saturn looks just like a Chevy symbol.”

Michelle serves on several national and Chicago-area advisory boards, and lives just outside Chicago with her husband—who is also an astrophysicist—their daughter, and two cats.

Related Topics

EVENTS

View All

Continue reading

Martin Scorsese

Martin Scorsese

October 10, 2022

Film Director, Producer & Screenwriter 

Martin Scorsese addressed The Economic Club of Chicago on October 10, in front of a live audience. In a wide-ranging discussion with Jeffrey Katzenberg, Managing Partner, WndrCo. Topics ranged from favorite movies and how cinema has changed, to Scorsese’s childhood in New York. He also discussed his non-profit, The Film Foundation, which restores and preserves damaged films from around the world.

I don’t think I’ve ever watched Mean Streets from beginning to end. It’s too hard.

Martin Scorsese on his film Mean Streets. 

MARTIN SCORSESE

SPEAKER

Director, Producer & Screenwriter

Martin Scorsese is an Academy Award®-winning Director and one of the most influential filmmakers working today. He has directed critically acclaimed, award-winning films including Mean Streets, Taxi Driver, Raging Bull, The Last Temptation of Christ, Goodfellas, Gangs of New York, The Aviator, The Departed–which won an Academy Award for Best Director and Best Picture–Shutter Island, and Hugo for which he received a Golden Globe® for Best Director. His 2013 film, The Wolf of Wall Street received DGA, BAFTA and Academy Award nominations for Best Director, as well as a Golden Globe and Academy Award nomination for Best Film. 2016 saw the release of Scorsese’s passion project, Silence, based on the acclaimed novel by Shusaku Endo.  The Irishman was released in 2019 and received 10 Oscar® nominations. 

Scorsese has directed numerous documentaries including the Peabody Award winning No Direction Home: Bob Dylan and Elia Kazan: A Letter to Elia; as well as Italianamerican, The Last Waltz, A Personal Journey with Martin Scorsese through American Movies, Il Mio Viaggio in Italia, Public Speaking, Shine a Light, and George HarrisonLiving in the Material World, for which Scorsese received Emmy® Awards for Outstanding Directing for Nonfiction Programming and Outstanding Nonfiction Special. In 2010, Scorsese executive produced the HBO series Boardwalk Empire, winning an Emmy and DGA Award for directing the pilot episode. In 2014, he co-directed The 50 Year Argument with his long time documentary editor, David Tedeschi. Scorsese directed the pilot episode of Vinyl for HBO in 2016, a series depicting the 1970s music scene in New York. In 2019, Netflix released Rolling Thunder Revue: A Bob Dylan Story by Martin Scorsese; the director’s second film about Dylan, this one focused on his legendary 1975 tour. In 2021, Netflix released Scorsese’s docuseries Pretend It’s A City, his second collaboration with Fran Lebowitz. Scorsese is currently in post-production on Killers of the Flower Moon. Scorsese is the founder and chair of The Film Foundation, a non-profit organization dedicated to the preservation and protection of motion picture history.


Jeffrey Katzenberg

MODERATOR

Managing Partner / WndrCo

Jeffrey Katzenberg is co-founder and managing partner of WndrCo, a holding company that invests in, acquires, develops and operates consumer technology businesses. Katzenberg draws on more than 40 years of experience as an entertainment industry leader. After serving as President of Production at Paramount Studios, he became Chairman of the Walt Disney Studios. He is a co-founder of DreamWorks SKG. Jeffrey Katzenberg was the Founder and Chairman of the Board of Quibi. Katzenberg received an Honorary Palme D’Or from the Cannes Film Festival and he was inducted into the Ordre National de la Légion d’Honneur and received the SAG-AFTRA Foundation Patron of the Artists Award, as well as the Motion Picture Academy’s prestigious Jean Hersholt Humanitarian Award. In addition to serving as Chairman of the Board for the Motion Picture & Television Fund Foundation, Katzenberg serves on the boards of several cultural, research and educational institutions.

Related Topics

EVENTS

View All

Continue reading

Chris Kempczinski

Chris Kempczinski

September 14, 2022

President & CEO / McDonald’s Corporation

Chris Kempczinski addressed The Economic Club of Chicago on September 14, in front of a live audience. The conversation, which was moderated by Club Chair, President & CEO of Foot Locker, Inc., Mary Dillon. It was a wide-ranging conversation with a focus on Chicago’s crime and public safety issues. He stressed that a public-private partnership is required for all of us to feel safe in Chicago and McDonald’s desire to be a part of that plan.

While others are leaving, I will tell you McDonald’s is doubling down.

Chris Kempczinski on McDonald’s future in Chicago.

Chris Kempczinski

SPEAKER

President & CEO / McDonald’s Corporation

As President and CEO of McDonald’s, Chris leads the millions of dedicated McFamily members who help create delicious, feel-good moments for everyone. 

Chris is responsible for driving McDonald’s growth strategy, Accelerating the Arches, and ensuring that the company’s values are embedded throughout the system as the filter through which all our business decisions are made, bringing its corporate purpose–to feed and foster community–to life.

Prior to becoming CEO, Chris served as President of McDonald’s USA, leading the business operations of approximately 14,000 McDonald’s restaurants throughout the United States. 

Chris joined McDonald’s in 2015 as Executive Vice President, Strategy, Business Development and Innovation. In this role, he worked closely with our business leaders and franchisees to identify innovative new ideas and best practices to accelerate system growth.

Chris has more than 25 years of experience working in premier global consumer companies. He began his career in brand management at Procter & Gamble, and also held senior positions at PepsiCo, and most recently at Kraft Foods where he was EVP, Growth Initiatives and President, International.  

In addition to serving on the McDonald’s Board of Directors, he is also a trustee of Ronald McDonald House Charities. Outside of McDonald’s, Chris serves on the Board of Directors for Procter & Gamble.

Chris is a proud alumnus of both Duke University and Harvard Business School. He lives in Chicago, IL, with his wife and two kids.


Mary Dillon

MODERATOR

President & CEO / Foot Locker, Inc.

Mary N. Dillon is the President and Chief Executive Officer of Foot Locker, Inc., where she is responsible for overseeing all business operations and development on a day-to-day basis. Mrs. Dillon is also a member of the Foot Locker, Inc. Board of Directors.

Prior to joining Foot Locker, Inc., Mrs. Dillon served as Chief Executive Officer and a member of the Board of Directors of Ulta Beauty, Inc., the largest beauty retailer in the United States, from July 2013 through June 2021. From June 2021 through June 2022, Mrs. Dillon served as Executive Chair of the Board of Directors of Ulta Beauty. Prior to joining Ulta, Mary served as President and Chief Executive Officer and a member of the Board of Directors of United States Cellular Corporation, a provider of wireless telecommunications services, from 2010 through 2013. Prior to joining US Cellular Corporation, Mrs. Dillon served as Global Chief Marketing Officer and Executive Vice President of McDonald’s Corporation from 2005 through 2010, where she led the company’s worldwide marketing efforts and global brand strategy. Prior to joining McDonald’s Corporation, Mrs. Dillon held several positions of increasing responsibility at PepsiCo Corporation, including as President of the Quaker Foods division from 2004 through 2005 and as Vice President of Marketing for Gatorade and Quaker Foods from 2002 through 2004. Mrs. Dillon also currently serves on the Board of Directors of KKR & Co. Inc., a global investment company, and previously served on the Board of Directors of Starbucks Corporation.

Related Topics

EVENTS

View All

Continue reading

Dara Khosrowshahi

Dara Khosrowshahi

December 1, 2022

CEO / Uber

Dara Khosrowshahi will address The Economic Club of Chicago on December 1 in front of a live audience.

Are you an ECC Member?
Register for this upcoming program.

Are you an educator or a member of the media?
Contact us for more information.

None of the above?
Subscribe to our YouTube channel.

You will receive a notification once the program recording is available.

Continue reading

Dr. Albert Bourla

Dr. Albert Bourla

February 2, 2023

Chairman & CEO / Pfizer

Dr. Albert Bourla will address The Economic Club of Chicago on February 2 in front of a live audience.

Are you an ECC Member?
Register for this upcoming program.

Are you an educator or a member of the media?
Contact us for more information.

None of the above?
Subscribe to our YouTube channel.

You will receive a notification once the program recording is available.

Continue reading

Ari Emanuel

Ari Emanuel

April 18, 2022

Founder & CEO / Endeavor

Ari Emanuel addressed The Economic Club of Chicago on Monday, April 18. Emanuel was funny and frank in a conversation with Club Chair Mary Dillon. Emanuel discussed the impact dyslexia had on him growing up, the changes he has seen in the entertainment industry, “Fight Island”, his brothers Rahm and Ezekiel, gave some health and wellness tips and more.

You have this highway beneath the world of social, and you now have the ability to get all these people to buy a bit of your content.

Ari Emanuel on how Hollywood is changing in the “golden age” of content creation and social media.

ARI EMANUEL

SPEAKER

Founder & CEO / Endeavor

Ariel Emanuel is Chief Executive Officer of Endeavor (NYSE: EDR), a global sports and entertainment company comprised of industry-leading brands including WME, IMG and UFC.

After co-founding the original Endeavor talent agency in 1995, Emanuel orchestrated the largest talent agency merger in history in 2009 when Endeavor joined forces with William Morris to form WME. WME now represents leading talent across books, culinary, digital, film, music, television and theater.

In 2012, WME forged a strategic partnership with Silver Lake, a global leader in private investments in technology. In 2014, WME and Silver Lake acquired premier sports, fashion, events and media company IMG, and in 2016, the company acquired UFC®, the world’s premier professional mixed martial arts (MMA) organization. One year later, Emanuel announced the formation of a holding company for his global portfolio, Endeavor. Since then, Endeavor has been named one of Inc.’s Fastest Growing Companies in America and one of Fast Company’s Most Innovative Companies. The company debuted on the New York Stock Exchange in 2021.

A graduate of Macalester College, Emanuel began his career at Creative Artists Agency (CAA) and went on to become a senior agent at InterTalent and International Creative Management (ICM). Emanuel is an associate member of the Academy of Motion Pictures Arts & Sciences. Additionally, Emanuel has been named one of Fast Company’s Most Creative People in Business, one of Fortune’s Businesspersons of the Year and one of Sport Business Journal’s 50 Most Influential People in Sports.


MARY DILLON

MODERATOR

Executive Chair / Ulta Beauty

Mary Dillon is a Chicago-based business executive with more than 35 years of experience leading consumer-driven businesses in a diverse range of industries, from consumer pack-aged goods to restaurants to telecom to beauty and retail. The common thread across all has been Mary’s passion for leveraging customer insights, leading through the lens of culture and removing barriers to inclusion to build brand engagement and drive results. 

Mary currently serves as Executive Chair of the Ulta Beauty Board of Directors, following her successful eight-year run as the company’s Chief Executive Officer. During her tenure as CEO, Mary and her team tripled Ulta Beauty’s market capitalization to more than $18 billion, doubled revenues and transformed the company to become a leading Fortune 500 retailer. She also evolved Ulta Beauty’s Board of Directors to become one of the most gender diverse of any large public company in the nation, and championed the establishment of the Ulta Beauty Charitable Foundation to support women and families.

A well-respected business, civic and philanthropic leader, Mary serves on the Board of Directors for Starbucks Corporation, KKR, Inc., and Save the Children. She is the Chairperson for the Retail Industry Leaders Association, Chair of The Economic Club of Chicago, and an executive committee member of The Business Council.

A proud Chicago native, Mary earned her bachelor’s degree in marketing and Asian studies at the University of Illinois at Chicago.

Related Topics

EVENTS

View All

Continue reading

Zanny Minton Beddoes

Zanny Minton Beddoes

April 7, 2022

Editor-in-Cheif / The Economist

Zanny Minton Beddoes addressed The Economic Club of Chicago on April 7, in front of a live virtual audience. The conversation, which was moderated by Host and Senior Editor of Marketplace Morning Report, David Brancaccio, discussed the Ukraine War, inflation and the world economy, supply chain issues and more.

requires expertise.

Minton Beddoes on the Ukraine-Russia War.

Zanny Minton Beddoes

SPEAKER

Editor-in-Chief / The Economist

Zanny Minton Beddoes is the Editor-in-Chief of The Economist. During more than 25 years at the newspaper she has written special reports on the world economy, Germany, Latin American finance, global finance and Central Asia. Zanny is a renowned global economics expert, sought-after for her authoritative perspectives on the world economy. She previously worked at the IMF, and as an adviser to the Minister of Finance in Poland.


David Brancaccio

MODERATOR

Host & Senior Editor / Marketplace Morning Report

David Brancaccio is the host and senior editor of Marketplace Morning Report. Airing five times each morning, his reporting focuses on the future of the economy, financial and labor markets, technology, the environment and social enterprises.

In the early 1990s, David was Marketplace’s European correspondent based in London, and he hosted Marketplace’s evening program from 1993 to 2003. From 2003 to 2005, he co-anchored the PBS television news magazine Now with journalist Bill Moyers before taking over as the program’s solo anchor in 2005. His feature-length documentary film, Fixing the Future, appeared in theaters nationwide in 2012. Among his awards for broadcast journalism are the Peabody, the Alfred I. duPont-Columbia, the Cronkite and the Emmy.

He has appeared on CBS, CNBC, MSNBC and BBC World Service Television; his written work has appeared in The Wall Street Journal, the Baltimore Sun and The Guardian. David is author of the book Squandering Aimlessly, an exploration of how Americans apply their personal values to their money. He also hosts the Esquire Classic podcast with Esquire magazine.

David has a bachelor’s degree from Wesleyan University and a master’s degree in journalism from Stanford University. He lives in New Jersey with his wife, Mary Brancaccio, a poet and educator. He grew up in Waterville, Maine, and also attended schools in Madagascar, Ghana and Italy. He enjoys public speaking, bicycling and photography.

Related Topics

EVENTS

View All

Continue reading

Dr. Lisa Su

Dr. Lisa Su

March 22, 2022

Chair & CEO / Advanced Micro Devices (AMD)

Dr. Lisa Su addressed The Economic Club of Chicago on March 22, in front of a live virtual audience.  The conversation, which was moderated by ECC Club Chair, Mary Dillon, explored the unprecedented growth of the semiconductor industry, bringing chip manufacturing to the U.S., the hybrid work model and more.

When you select your next assignment, think about running towards problems. 

Dr. Lisa Su on the best career advice she received. She reminded the audience that they can make the biggest impact when something isn’t working well.

DR. LISA SU

SPEAKER

Chief & CEO / Advanced Micro Devices (AMD)

Dr. Lisa T. Su is AMD president and chief executive officer, a position she has held since October 2014, and serves on the AMD Board of Directors.

Previously, from July 2014 to October 2014, she was chief operating officer responsible for integrating AMD’s business units, sales, global operations and infrastructure enablement teams into a single market-facing organization responsible for all aspects of product strategy and execution. Dr. Su joined AMD in January 2012 as senior vice president and general manager, global business units and was responsible for driving end-to-end business execution of AMD products and solutions.

Prior to joining AMD, Dr. Su served as senior vice president and general manager, Networking and Multimedia at Freescale Semiconductor, Inc. (a semiconductor manufacturing company), and was responsible for global strategy, marketing and engineering for the company’s embedded communications and applications processor business. Dr. Su joined Freescale in 2007 as chief technology officer, where she led the company’s technology roadmap and research and development efforts.

Dr. Su has bachelor’s, master’s and doctorate degrees in electrical engineering from the Massachusetts Institute of Technology (MIT). She has published more than 40 technical articles and was named a Fellow of the Institute of Electronics and Electrical Engineers in 2009.

In 2018, Dr. Su was elected to the National Academy of Engineering and received the Global Semiconductor Association’s Dr. Morris Chang Exemplary Leadership Award. In 2019, Dr. Su was named one of the World’s 50 Best CEOs by Barron’s, one of the “Most Powerful Women in Business” by Fortune Magazine and she was included in The Bloomberg 50 list of people who defined the year. In 2020, Fortune named Dr. Su #2 on its “Business Person of the Year” list.

Learn More


MARY DILLON

MODERATOR

Executive Chair / Ulta Beauty

Mary Dillon is a Chicago-based business executive with more than 35 years of experience leading consumer-driven businesses in a diverse range of industries, from consumer pack-aged goods to restaurants to telecom to beauty and retail. The common thread across all has been Mary’s passion for leveraging customer insights, leading through the lens of culture and removing barriers to inclusion to build brand engagement and drive results. 

Mary currently serves as Executive Chair of the Ulta Beauty Board of Directors, following her successful eight-year run as the company’s Chief Executive Officer. During her tenure as CEO, Mary and her team tripled Ulta Beauty’s market capitalization to more than $18 billion, doubled revenues and transformed the company to become a leading Fortune 500 retailer. She also evolved Ulta Beauty’s Board of Directors to become one of the most gender diverse of any large public company in the nation, and championed the establishment of the Ulta Beauty Charitable Foundation to support women and families.

A well-respected business, civic and philanthropic leader, Mary serves on the Board of Directors for Starbucks Corporation, KKR, Inc., and Save the Children. She is the Chairperson for the Retail Industry Leaders Association, Chair of The Economic Club of Chicago, and an executive committee member of The Business Council.

A proud Chicago native, Mary earned her bachelor’s degree in marketing and Asian studies at the University of Illinois at Chicago.

Related Topics

EVENTS

View All

Continue reading

Pedro Martinez

Pedro Martinez

March 9, 2022

CEO / Chicago Public Schools

Pedro Martinez addressed The Economic Club of Chicago on Wednesday, March 9, in front of a live audience. The conversation, which was moderated by WTTW’s Emmy-winning journalist, Brandis Friedman, discussed the future of Chicago Public Schools, the impact of the pandemic, how Chicago leaders can support CPS and more.

Our economic future as a city is intertwined with the future of our schools.

Pedro Martinez on the role Chicago leaders play. He encouraged the leaders of this city to invest in the city, in the schools. 

PEDRO MARTINEZ

SPEAKER

CEO / Chicago Public Schools

Pedro Martinez began his tenure as CEO of Chicago Public Schools on September 29, 2021.

Born in Aguascalientes, Mexico, Mr. Martinez came to Chicago with his family at the age of five in search of a better life. The oldest of 12 children, his CPS journey began as a student on Chicago’s west side, and he credits the education he received in our district’s schools with changing the trajectory of his life.

A proud graduate of Benito Juarez in the Pilsen community, CEO Martinez was the first in his family to graduate from high school and college, and he chose to dedicate his life to education, eventually returning to the school system of his youth as CPS’ Chief Financial Officer from 2003 – 2009.

Prior to joining CPS, CEO Martinez served as the Superintendent of the San Antonio Independent School District (SAISD). And, before that, he served as superintendent for the Washoe County School District in Reno, Nevada.

CEO Martinez earned his M.B.A. from DePaul University in Chicago and his Bachelor of Science in Accounting from the University of Illinois. He is also a graduate of the Broad Superintendent Academy.


BRANDIS FRIEDMAN

MODERATOR

Correspondent / WTTW

Brandis Friedman is the Emmy-winning co-anchor and correspondent for Chicago Tonight, and the host of Chicago Tonight: Black Voices, both on Chicago’s PBS affiliate, WTTW. Her reporting on education and criminal justice has appeared on PBS’ NewsHour and NPR’s The Takeaway. Before joining Chicago Tonight, Brandis worked as a reporter and anchor for WBBM Newsradio 780, and as a producer/reporter for WJLA-TV/ABC-7 in Washington, DC. In addition to earning three regional Emmy Awards for her work in DC, she has earned multiple Peter Lisagor Awards, recognizing excellence in journalism, from the Chicago Headline Club, and multiple Emmy nominations.

Originally from Mississippi, Brandis’ work has taken her to numerous cities including Kansas City, Missouri, Little Rock, Arkansas and Wichita Falls, Texas. She has served on the board of the Chicago Headline Club, which is the local chapter of the Society of Professional Journalists, and is a member of the Education Writers Association and National Association of Black Journalists.

Brandis is a graduate of Dillard University in New Orleans, where she earned a degree in Mass Communications, and Columbia University in New York City, where she earned her Master’s Degree in Journalism. Brandis lives in Evanston with her husband and two sons.

Related Topics

EVENTS

View All

Continue reading

Roz Brewer

Roz Brewer

February 17, 2022

CEO / Walgreens Boots Alliance, Inc.

Roz Brewer will address The Economic Club of Chicago on February 17, in front of a live virtual audience. Hear Brewer discuss the opportunities ahead, her focus on purpose and people, and how she hopes to bring the next generation of leaders along – and help them break boundaries, too. The conversation will be moderated by Club Chair Mary Dillon, executive chair at Ulta Beauty.

Are you an ECC Member?
Register for this upcoming program.

Are you an educator or a member of the media?
Contact us for more information.

None of the above?
Subscribe to our YouTube channel.

You will receive a notification once the program recording is available.

Continue reading

GET IN TOUCH

The Economic Club of Chicago
33 N. Dearborn Street
Suite 1700
Chicago, IL 60602
Phone
Hours
Monday through Friday  /  9am–5pm